Medquote offers comparative medical scheme quotes and Optivest Health Services offers exceptional consultation services to your company. This is a
one-stop-service that provide easy access to medical scheme quotes and consultation services.  

The Medquote platform is a service initiative, rendered by Optivest Health Services. (FSB: 13475)

Optivest a leading corporate healthcare consultancy (with offices in Sandton, Pretoria and Cape Town) specialises in providing objective, independent healthcare consultation services.

Currently one of the largest healthcare consultancies in the country Optivest provide consultation services to corporate companies such as Health24, Sanlam, Old Mutual, Zurich, Capitec Bank, Rex Truform, Duferco, African Life, Berry Bush and various other smaller organizations.

Our Values:

• Client Orientated
• Objective and Unbiased Service
• Professional Advice
• Enhance Member/Client Loyalty
• Performance Driven

Optivest is well positioned to offer Corporate Clients exceptional service and additional support that is unique in the industry and that will lead to an enhancement of services and benefits, with a cost saving to the employer and employee.
Optivest provide a knowledgeable support service, and corporate clients can share in a wealth of industry experience, impressive services and after-sales support.  

1.  Consolidation of current scheme offering to employees
Optivest undertakes to investigate current offering to employees. Membership data will be obtained and comprehensive comparison of benefits and contributions will be made.  Proposals will be made to streamline administration; maximum benefits offered and decrease current cost.

This include a complete consultancy process on finding the most appropriate and cost-effective health solution by:

• Corporate Needs Analysis to ensure the process is compliant ethically and from a governance perspective
• Conducting in-depth evaluation of present health benefits available to you;
• Presenting you with an objective and tailor-made healthcare solution;
• Doing market research and product comparisons on an ongoing basis or as requested;
• Educating you regarding fund benefits and administration; and
• Providing full-time consultation services for all healthcare-related enquiries.

2.  Training
Additional training and information sessions will be arranged with the HR Department and conducted on an ongoing basis to ensure that members are well informed of their scheme offering and how to utilise their medical scheme benefits.

3.  Member support services
Customise and implement a claims query support system for medical scheme members. A service consultant will schedule weekly visits or as deemed appropriate to ensure that member queries are dealt with effectively.

4.  Escalation of queries
Implement a process for the escalation of queries to ensure that members receive support, advice and representation for claims that are not dealt with to the expectation of the member.

5.  Client Services Centre - 0860 860 860
Our client service centre will assist with:

• Claims and benefit enquiries
• Direct access to administration systems
• Member detail modification
• Product information
• Advice at option renewal dates

6.  Going the extra mile
Optivest can facilitate a wide range of additional services that illustrates our commitment to excellence:

• HIV / Aids information sessions
• Health information days
• Flu vaccinations for the employees of corporate groups
• Medical aid travelling kits for the employees of corporate groups.